Refund policy
Return & Refund Policy
We offer a 7-day return and refund policy to ensure a smooth and satisfactory shopping experience for our customers.
Return Policy
Customers can request a return within 7 days from the date of delivery, provided that:
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The product is unused, unwashed, and undamaged.
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The product is in its original packaging.
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All original tags, labels, and accessories are included.
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The product is eligible for return according to our policy.
Damaged or Wrong Product
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery and share clear photos or videos of the product.
Refund Policy
Once the returned product is received and inspected, we will process the refund if the return is approved.
The refund will generally be issued to the original payment method used for the purchase. The time taken for the refund to reflect in your account may vary depending on your bank or payment provider.
Non-Returnable Products
The following products may not be eligible for return or refund:
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Used or washed products
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Products damaged by the customer
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Products without original packaging or tags
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Products that cannot be returned due to hygiene or safety reasons
Return Shipping Charges
If the return is due to our mistake, such as receiving a wrong or damaged product, we will bear the return shipping charges.
For returns due to other reasons, the customer may be responsible for the return shipping charges.
Order Cancellation
Orders can be cancelled before dispatch. Once an order has been dispatched, cancellation may not be possible.
Contact Us
For any questions or assistance regarding returns and refunds, please contact us at:
Email: snappodsshop@gmail.com
Note: All returns and refunds are subject to approval based on the condition of the product and our return policy.